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REMOTE
ACCESS

Work from anywhere or remotely administer servers. Maintain secure access at all times, wherever you are.

ON-DEMEAND
SUPPORT

Providing support has never been easier thanks to our unlimited seats and deployments.

UNATTENDED
SUPPORT

IT professionals, service providers, and helpdesks can remotely support their clients' computers and provide them with remote access using CT-ASSIST

CLOUD
MANAGMENT

Manage all your remote computer and remote sites into select groups using our online account portal

WHO WE ARE

Small Potatoes.

No joke. Here at CT-Assist we are small potatoes. We are minuscule compared to our competition and we are completely OK with that. We don't have all the bells and whistles, the large development team, support staff, and we most certainly don't have the million dollar budget. But what we do have, is a good product.

We use CT-ASSIST too. Before CT-ASSIST we used the big expensive stuff like LogMeIn, TeamViewer and others. This was a driving factor for us developing a product that could do what we needed without the crazy cost.

Our roots are from the Point of Sale industry. We have been using remote access software for a long time and it helped us to mold CT-Assist into a great support tool.

CT-Assist relies on its community of users to make CT-Assist a better product. If you would like to report issues, have recommendations, or would like to discuss CT-Asssist please visit our user forum.

Our mission extends beyond building a software support tool.

We want to build a community of end users. The more individuals and business using the CT-Assist, the better it will become. Extensive real world use is the best way for us to improve and add new truly valuable features.

ON-DEMAND SUPPORT

CT-Assist provides a quick easy attended remote support option to provide support to your clients. As a single downloadable exe file CT-Instant Support makes it truly simple for the end user to initiate a remote support connection. It can be downloaded directly from sos.ctonlineassist.com or placed on the users desktop for easy double click start up. CT-Instant Support was designed this way specifically for POS and kiosks without keyboards.

REMOTE SYSTEM INFORMATION

View helpful hardware and system information about the remote computer your connected to.

MULTI MONITOR SUPPORT

See the entire desktop of the computer, up to 5 monitors.

FILE TRANSFER

Transfer files between remote and local computers.

CUSTOM PORTS

Create your own customer ports tunneled between computers

Two-Factor Authentication

SMS Authentication

Activate Two-Factor Authentication by adding your mobile phone number to receive secure one time access codes.

Email Authentication

Use Two-Factor Authentication to send secure one time access codes to a secure email address.

Google Authenticator

Use the Google Authenticator app on your smart phone to increase security.

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